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Home Financing Experience for Cornerstone

Cornerstone Home Lending Inc., is home lending company who is serving clients since 1988 making their home-financing a remarkable experience.

Cornerstone Home Lending Inc., is home lending company who is serving clients since 1988 making their home-financing a remarkable experience.

Application is for loan officers and customers to carry out home-financing transactions on the go in a secured way.

Borrower can apply for pre-qualification to know the eligibility of How much loan he/she can receive.

Customer can search for Property and apply for loan.

Mortgage Calculators - Payment, Comparison, Refinance, Payoff, which give quick overview of the EMI as well as loan details.

Challenges :

  • 6-7 month into the project, we were asked to work on the hybrid application for iOS & Android and for both orientation.
  • This was first project was executed in Agile methodology time line of the project was short. The UX should be 2 sprint ahead than the development.
  • We faced technology challenges while working on the project we focused on the iOS 7 iPhone5, after iOS 8 launch we created separate assets for iPhone 6 & 6 plus in the given timeline.
  • Educating the client on how mobility works.

Process :

 

user interface process

  • First up, we interviewed stakeholders to identify objectives and discover everything they know about their customers.
  • Understood the business requirement document.
  • We did market study, other competitors. T
  • o kick off, we held a briefing and brainstorm with UX manager.
  • Created (MVP) Minimal Version of Proposed Solution.
  • For the key pages, We sketched, wire frames and designed our ideas, at each stage conducting user tests with colleagues and friends to ensure clarity of purpose. We also ensured technical feasibility by including our developers at this early stage.
  • Based on the business approval create wireframes and UI designs following the client branding were defined we created detailed UI specification documents for developers
  • We managed the create static prototypes with our prototyping tool, helping to find solutions to technical issues as they arrived.
  • Once the prototypes were ready, we carried out a further final round of testing, with key stakeholders.
  • Daily scrum meeting with stakeholder as part of development process status updates what we did today and what we will be doing tomorrow.
  • Sprint planning activity for designer what is the next story.

The Out Comes :

conerstone visual designs

  • Positive feedback from stakeholders.
  • Each screen is purely focussed on the goals and restrictions of the mobile & tablet users.
  • Customer engagement got increased more than the previous years.
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